Books & Stories


A Leader’s Day-to-Day Guide to Building, Managing and Sustaining Lean Organizations

Winner of the Shingo Research Award for Operational Excellence

Building a lean problem-solving culture begins and ends with people and leadership. While many books teach about lean tools, few address the day-to-day leadership requirements of successfully transforming organizations into the lean enterprise. In 15 easy-to-read-and-reference chapters, PEOPLE outlines the high-level concepts, activities, principles, and practices that a lean leader must know intimately and apply daily.

We love the game, and the people who play it.

This Shingo Award-winning book was written with the sole purpose of fundamentally changing how you think and act relative to leadership. A lean leader is an educator, trainer, coach, and mentor. The lean leader is always planning, sharing the plan, and executing the plan based on deep knowledge of his team members’ personalities, skills, and how the game is played. As a student and teacher, the lean leader understands the value of people. We love the game, and the people who play it.

“The People book is the most concise, clear useful lean leadership book I have ever read. My team and I use it as a workbook. We base our weekly PDCA on it and talk about issues based on the chapters in the book.”

– Director of Operations, Record Management and Retrieval Services Company

“There are hundreds of books on continuous improvement. People is one of the few books I’ve encountered that stresses the intentional leadership actions needed to develop the behaviors required to support a culture continuous improvement through people development. People is a very good, practical guide for any continuous improvement lead or manger that is familiar with the tools but is looking to adapt their leadership style to develop people and lead a sustainable improvement culture.”

– Kelly More, North America Continuous Improvement Lead

“This book never leaves my back pocket. A must-have resource for the plant floor.”

– OPEX Leader, Automotive Parts Manufacturer